Privacy Policy

The privacy policy ("Privacy Policy") governs the use of the website of the Propaze [https://propaze.com] ("Website", "we", "us") and the services ("Services") provided on the Website. This Privacy Policy has been prepared in accordance with the Information Technology Act, 2000 ("Act") and the Digital Personal Data Protection Act, 2023, along with any rules or regulations made thereunder to ensure maximum protection of the information provided by its users ("you").

By using the Website:

• You confirm that you are 18 years of age or older and competent to contract under Indian law
• You agree to abide by the terms and conditions relating to the collection, retention, and use of information set forth in this Privacy Policy. If you do not agree to this Privacy Policy, you may exit and discontinue the use of the Website.
• Your consent to the collection and use of Personal Information is obtained when you voluntarily submit information through the Website. Such consent may be withdrawn at any time by notifying us in writing; however, withdrawal may impact your access to certain features or services.
• Where required for performance of a contract, compliance with legal obligations, or for reasonable business purposes, we may process certain information on the basis of deemed consent.
• By providing your contact details, you expressly consent to receiving communication regarding updates, offers, and investment opportunities, unless you opt out through provided mechanisms.

This Privacy Policy is incorporated into the Terms and Conditions of the Propaze and any other agreement where a specific clause incorporates the Privacy Policy. In the event of a conflict between such agreements and this Privacy Policy, the terms of those agreements will prevail with respect to matters specifically referenced therein, and this Privacy Policy will apply to all other matters.

1. 1.

   Our role in the protection of User Information

   1.1

   Our role in the protection of User Information

   1.2

   "User Information shall be collected and processed strictly for lawful purposes related to the functioning of the Propaze, including verification, account management, analytics, fraud prevention, and communication." By default, we do not collect any information upon your landing on the Website. However, we collect, retain, and process information provided by you through email or forms on the Website, including but not limited to: your name, address, contact details, email ID, details of any organization on whose behalf you are acting (if applicable), and financial details such as bank account, credit/debit card details, payment instruments, identity proof, etc. ("Personal Information").

   1.3

   Further, we collect, store, and process such other information including but not limited to your Authentication Token, communication made by you, information posted by you on the community channel, and any modifications made to the information provided by you (“Other Information”).

   1.4

   We may additionally collect automatically generated information such as IP address, date and time of access, online activity, device details, and cookies. We may engage third-party services to monitor and collect such information for credential verification, security, service improvement, and user experience enhancement. Cookies enable us to provide a better experience and are not directly linked to personally identifiable information. Third-party partners associated with the Website may also use cookies; their usage is governed by their respective privacy policies. Personal Information, Other Information, and Automatically Generated Information together constitute "User Information". By continuing to browse the Website, you consent to our use of cookies for analytics, personalization, and service improvement. You may disable cookies through browser settings, though this may affect Website functionality.

   1.5

   User Information may be used by us and shared with third-party websites, affiliates, consultants, employees, and governmental authorities (as required by law) for managing, storing, processing, improving Website features, fulfilling user requests, and enhancing functionality and design.

   1.6

   We may use the User Information to communicate with you through newsletters, updates, notifications, and other forms of communication. We may also contact you telephonically for verification. Such communication may be recorded but will remain confidential except when disclosure is required under applicable law.

   1.7

   User Information will be used solely for purposes related to the Website or services and services and retained until termination of your membership or for such duration as deemed necessary to operate the Website.

   1.8

   You have the right to request access correction, updating, or erasure of your Personal Information by contacting the Grievance Officer. You must inform us if any submitted information is inaccurate or deficient.

   1.9

   You undertake that the Personal Information and Other Information provided is true and accurate. We shall not be liable for the authenticity of the information submitted by you.

   1.10

   You shall provide all information requested on the Website. While you are not legally obligated to provide all information, incomplete information may restrict the functionality of the Website. You may withdraw consent for the use of your Personal Information by notifying us in writing.

2. 2.

   Disclosure of User Information

   2.1

   Personal Information may be shared only with affiliates, employees, consultants, third parties, screening committee members, mentors, or officers connected to the Services. Such parties may not disclose User Information further unless permitted under this Privacy Policy.

   2.2

   Other than as set out above, we shall not disclose User Information to any third party without your written consent, except when required by governmental authorities under law, for exercising legal rights, defending claims, or protecting user or public safety.

3. 3.

   Links to third-party websites

   3.1

   The Website contains links to third-party websites. We are not responsible for any content on such third-party websites and we shall not be liable for any breach of the privacy policy by such websites. You undertake to read and understand the privacy policy of such third-party websites. For the avoidance of doubt, our Privacy Policy only governs the User Information collected, received, possessed, stored, dealt, with, or handled for the purposes of Services on our Website.

4. 4.

   Communications

   4.1

   We send email notifications to individuals upon logging into the Website as members of the Propaze services. We may also send newsletters, updates, and promotional information.

   4.2

   You may opt out of certain communications unless they are essential for Website functionality or membership. You may unsubscribe via email links or Website options.

5. 5.

   Security Practices

   5.1

   User Information is protected as per the security practices under the Act, including the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines) Rules, 2011.

   5.2

   We adopt industry-standard encryption and role-based access controls for data protection. Internal audits and staff data protection training are conducted periodically to ensure adherence to applicable laws.

   5.3

   While all reasonable security measures are implemented, we shall not be held liable for any unauthorized access, hacking, data breach, or disclosure of information occurring due to events beyond our control, including technological failures or acts of third parties.

6. 6.

   Alteration of the Privacy Policy

   6.1

   This Privacy Policy may be amended or modified at our discretion. Updates will be reflected on the Website without separate communication. Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

7. 7.

   Disclaimer of liability for User Information Security

   7.1

   We take appropriate measures to protect User Information and ensure internal compliance with security procedures.

   7.2

   Despite our efforts, unauthorized access, software malfunction, or other factors may compromise User Information.

   7.3

   You acknowledge that the Internet is not fully secure and we cannot guarantee absolute protection of User Information.

8. 8.

   Grievance Redressal Mechanism

   8.1

   In order to address any of your grievances or discrepancies of the information displayed on the Website, the Website shall designate a grievance redressal officer ("Grievance Officer - grievance@propaze.com").

   8.2

   The Grievance Officer will attempt to resolve grievances within one (1) month from the date of receipt, as required under the Act.